At Ana’s Cleaning Service, we know that a clean home, office, or Airbnb is essential to feeling comfortable and making a great impression on guests. We’re here to answer your most common questions and give you peace of mind about what to expect from our cleaning services. If your question isn’t covered here, don’t hesitate to reach out—we’re always happy to help!

1. How much does it cost to clean my Airbnb, home, or office?

Pricing depends on several factors, such as the size of the space and the frequency of cleaning. For example, a 2-bedroom apartment might start at around $150 CAD, while larger homes could be closer to $250 CAD. For Airbnb cleanings, pricing typically starts at $100 CAD and varies depending on the complexity and frequency. We’re happy to offer preferential pricing for regular cleanings and provide a free, no-obligation quote after visiting your property.

2. What’s included in your cleaning service?

Every cleaning includes dusting, vacuuming, mopping, bathroom cleaning, and kitchen surfaces. For Airbnb cleanings, we also take care of light tasks like skimming the pool if needed. If you have specific requests like window cleaning, oven cleaning, or any extras, just let us know, and we’ll include it in your service.

3. How do I schedule or change a cleaning?

You can easily schedule a cleaning by contacting us via WhatsApp, Messenger, text, or phone. If you need to reschedule, we’re flexible! Let us know in advance, and we’ll adjust your appointment without hassle.

4. Do I need to be home when you clean?

It’s completely up to you! You’re welcome to stay while we clean, or you can go about your day. If you’re not home, we can arrange a way to access the property, and we’ll make sure it’s spotless by the time you return.

5. How often should I schedule cleaning?

This depends on your lifestyle or the use of your property. For Airbnb hosts or busy families, weekly or bi-weeklycleanings are common. If you just need an occasional deep clean, a monthly service might suit you better. We’ll work with you to find the best schedule that fits your needs.

6. Do you take out the trash?

Yes, we do! We make sure to empty all the trash bins in your home or Airbnb as part of our service. If you have specific instructions, such as recycling, just let us know, and we’ll take care of it.

7. What about cleaning on holidays?

We try to accommodate holiday cleaning, but availability may be limited during busy seasons. If you need us around holidays like Thanksgiving or Christmas, we recommend booking early to secure your spot.

8. What are your available hours for cleaning?

Our standard cleaning hours are 8 AM to 6 PM, Monday through Saturday. If you need cleaning outside these hours, just reach out, and we’ll do our best to accommodate your schedule.

9. Do I need to provide cleaning supplies?

Nope! We come fully prepared with all the cleaning supplies and equipment needed for the job. If you have special preferences or eco-friendly products you’d like us to use, just let us know.

10. How far in advance should I book a cleaning?

It’s best to book your cleaning about a week in advance, especially for Airbnb turnovers or larger spaces. But don’t worry—if you need a last-minute clean, get in touch, and we’ll do our best to squeeze you in.

We hope these answers give you a clear idea of what to expect from Ana’s Cleaning Service. Our goal is to make every cleaning experience as smooth, reliable, and convenient as possible for you. If you have more questions or want to book your next clean, feel free to reach out to us via WhatsApp, Messenger, or phone. We’re always here to help make your space shine!